Study Guide To Pmp 7ed Quality Management

DOMAIN II PROCESS50% ------------------------------------------------------------------------------------------------------------------------------ (1.0) degree to which a set of inherent characteristics fulfil requirements and include specifically relates to product meeting requirements, not that product actually has to work A product or service that meets the customers requirements but does not work is not considered a defect. If deliver a perfectly working product to a customer, but if it doesnt meet requirements, this would be considered a defect. issues will be found and need to be fixed, but preventing an issue is better than fixing an issue, also simply fixing an issue is not always enough. You also need to ensure it does not reoccur Continuous improvement always look for option choices that are proactive rather than reactive, that prioritize prevention over inspection, and that promote continuous improvement. : Stakeholder expectations and end-user satisfaction and Compliance with standards and regulations Continuous improvement