Research from the industrial/organizational areas has clearly shown that {Ans: in 90% of the studies, specific, difficult goals led to higher levels of performance than easy goals, no goals, or "do your best" goals.}Automatic Problematic Thoughts (APTs) {Ans: Irrational thoughts based on extreme words, which tend to exaggerate ideas and events, sometimes creating a sense of hopelessness and absolute words, sometimes called "categorical imperatives", which demand certain actions or outcomes.}Coaching Communication Competencies {Ans: • Establishing a coaching agreement • Establishing trust and rapport • Demonstrating empathy and emotional support • Providing helpful examples • Actively listening • Challenging the client's thinking • Establishing a clear focus • Providing options • Asking appropriate questions}Culture {Ans: A group of people who identify with a particular set of behaviors, attitudes, common purpose or need, similar background, and values.}Signs of a fad diet {Ans: • Promises a quick fix • Is based on a single study or testimonials • Tries to sell you a product • Makes dramatic statements that scientific groups reject • Eliminates one or more food groups • Is based on studies that independent experts have not reviewed}Coaching Flow 1 {Ans: Check to see how