Discrimination {Ans: To treat one particular group less favourably than others}Stereotyping {Ans: Commonly held belief about a person or a group of people}Perceptive discrimination {Ans: When discrimination against someone occurs because of a perception made that they have at least one of the nine protected characteristics when they don't}Social exclusion {Ans: When vulnerable groups are excluded from some part of society (or feel that they are excluded}Indirect discrimination {Ans: When a provider has a practice or policy which applies to all it's users, but it has a worse effect on some people}Self referral {Ans: When the individual contacts and makes an appointment}Positive {Ans: }Professional referral {Ans: When an individual is already accessing a service and a professional makes arrangements for the individual to meet another practitioner and/ or another service}Prejudice {Ans: It is a pre judgement (An assumption made without adequate knowledge). Usually shows a negative attitude towards a group of individuals}Third party referral {Ans: When a non professional person for example a friend or family member contact a service instead of the individual}Harassment {Ans: Violating an individual's dignity, creating an intimidating, degrading environment}Institutional discrimation {Ans: Is concerned