Mha 702 Chap 4,5,6,7 Exam Questions & Answers 2023/2024

On The Job Training {Ans: accomplished under direct supervision of a manager or under direct guidance of an experienced employee or mentor. The weakest approach to training and ensures that the material has been read and absorbed is difficult.}Kotter's create short-term wins {Ans: step 6 Planning for visible performance improvements. Creating those improvements. Recognizing and rewarding those involved in the improvements.}Kotter's Form a powerful coalition of leaders and stakeholders {Ans: step 2 Assembling a group with enough power to lead a change effort. Encouraging the group to work together as a team.}HR will attempt to Determine {Ans: were needs assessments accurate? Were targeted skills learned? Have employees' attitudes been modified?}Line Managers {Ans: Tend to view success or failure as a short-run phenomena}Situational Behavioral Interview Techniques (SBIT) {Ans: seeks to uncover and evaluate past negative and positive past work behavior. Uses outcomes from actual work situations the applicant has encountered in the past to predict future performance or behavior in a new job}Line Managers: {Ans: Tend to believe that change occurs slowly, over time, and in relatively small increments.}Kotter's Create Urgency {Ans: step 1 Examining market and competitive realities. identifying and discussing crisis,