Application Specialist - Performance Analytics Exam Latest Questions And Verified Answers

Roles - Configure additional Stop words {Ans: pa_admin pa_analyst pa_power_user}All performance analytics baseline scripts can be found {Ans: Performance Analytics > Automation > Scripts}Spotlight Configuration Process {Ans: 1. Create Spotlight 2. Define Criteria 3. Generate Spotlights 4. Analyaze}Related List Conditions, can be applied for: {Ans: Indicator Sources, Breakdown Sources}Formula Indicators {Ans: Use existing indicators and perform a formula calculation to derive a new metric}Spotlight Criteria {Ans: Can be based on either an Indicator or a Query}Monitor Analytics System Usage {Ans: In Admin Console}Breakdown relations {Ans: Define a navigation path between two breakdowns or within a breakdown}Elements Filters {Ans: Make Breakdowns easier to navigate}Historic Collection or Not? Number of Open Incidents by Assignment {Ans: Do not Include as Incidents are likely to get reassigned}Indicator Source Configuration components {Ans: Process Table (Facts Table) + Filter Conditions}Incident Time Worked Database View {Ans: Simplifies reporting on Time Worked}PA or Reporting? Incident Description Analysis {Ans: PA - Text Analytics}Roles - Manage Metrics {Ans: sys admin metric_admin}Use Interactive filters {Ans: To filter reports}PA or Reporting? Incident Mean Time Resolution compared to SLA {Ans: PA - Score to Target Comparison}Text Analytic