Wgu C215 Study Guide Final With Completed Solutions

WGU C215 Study Guide - FINAL With Completed Solutions.Total Quality Management (TQM) Philosophy - Answer 1. customer focus2. continuous improvement3. employee empowerment4. use of quality tools5. product design6. process management7. managing supplier qualityProcess Capability Index (Cpk) - Answer Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities.Six Sigma - Answer A disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process - from manufacturing to transactional and from product to service.Design Capacity - Answer The theoretical maximum output of a system in a given period under ideal conditions.Location Analysis - Answer proximity to customers, transportation, source of labor, community attitude, proximity to suppliers, and many other factors.The technique for determining location decisions.Line Processes - Answer A type of process used to produce a large volume of a standardized product.WGU C215 Study Guide - FINAL With Completed Solutions. Limited customization and high volumeBatch Processes - Answer A type of process used to produce a small number of products in groups or batches based on customer