Test Bank For Building Management Skills An Action First Approach

CHAPTER 0- INTRODUCTION MULTIPLE CHOICE 1. What does the executive function include for the entire system? a. direction c. coordination b. organization d. all of these ANS: D PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Managers Perform the Executive Function KEY: Bloom's: Knowledge 2. Which of the following are examples of bad management at a societal level? a. lost business b. not trusting others to make good judgements c. Wall Street meltdown d. all of these ANS: C PTS: 1 DIF: Moderate NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Skilled Managers are Essential KEY: Bloom's: Analysis 3. How do you manage yourself? a. individual problem solving c. motivating people b. linking- networking, collaborating d. communicating ANS: A PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: What Does it Take to be a Skilled Manager? KEY: Bloom's: Comprehension 4. New managers are often surprised at how ___ management is. a. rewarding c. difficult b. people involved d. easy ANS: C PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Why is Good Management So Difficult? KEY: Bloom's: Comprehension 5. Be friendly, be liked, a