Read The Case Study On Page 345-346

All the three factors including management, organization and technology were responsible for the Southwests problems with inventory management. The information was neither properly organized nor visible and therefore, not usable when required either. The information systems were not integrated and the managers had the data stored on their systems which could not be available readily for use. At a given time it was quite difficult to acquire the required data. Thus the data was available but the organization had not properly managed it since the right technology for managing it was not available. The demand planner by i2 significantly improved business operations at southwest by improving the availability and visibility of data. With the help of the planners it became easier to differentiate between parts on t hebasis of their criticality. With the service parts planner it was now easier to plan and have the right spare parts stored at the right place so that they are available at the right time. With the help of the software by i2 it was also easier to have the right mix of spare parts at the right places. It could easily forecast which part was essential to have at which place to