Workplace diversityTrainingUniversity nameName:Tutor:Date Outline IntroductionApproaches to diversity managementPositive impacts of diversityNegative impacts of diversityBarriers to diversityOvercoming the barriers to diversityReporting discriminationHandling discrimination Introduction Definition of Diversity Related Terms and Concepts A Legal Overview of diversity Approaches to diversity managementBrand imageCultural acceptanceAffirmative actionMaximizing the Performance of All Employees Positive impacts of diversityDiverse customer baseImproved productivityAttract talentDiverse customer base Negative impacts Cultural resistance Communication barrierWorkplace discrimination and harassmentHigh cost Barriers to diversityLanguage and Cultural DifferencesLack of Employee InvolvementStereotypes Overcoming the barriersChanging your Personal Approach Encouraging Social ChangesPromote Workplace Changes Reporting discriminationBrief and precise complaintAvoid exaggeration Avoid rude wordsRecord a copy of the complaint Handling discriminationReceiving a ComplaintChoosing a Response Learning from the Complaint Conclusion Diversity has both positive and negative impactsDiversity is unavoidableDiversity management is crucial for success of an organization References Herring, C., 2009. Does diversity pay?: Race, gender, and the business case for diversity. American Sociological Review, 74(2), pp.208-224.Ely, R.J. and Thomas, D.A., 2001. Cultural diversity at work: The effects of diversity perspectives on work group processes and outcomes.Administrative science quarterly, 46(2), pp.229-273.Wentling, R.M., 2004. Factors that assist and barriers that hinder the success of diversity initiatives in multinational corporations. Human Resource Development International, 7(2), pp.165-180.LaVan, H. and Martin, W.M.,