Transformational and Transactional leadership Name:Institutional affiliation IntroductionLeadership is an important factor for successful realization departmental goals. The leadership style must be suited to the duties of a department. At Cleveland Hospital, the Information Communication Technology department is among the most important support departments. The department ensures that the hospital complies with the HIPAA policies, advises the hospital on purchase of hardware and software, manage access to information and provides user support to other employees. For this department, transformational leadership would be more appropriate than the transactional leadership leadership to achieve its goals. Transactional leadershipTransactional leadership represents a give and take relationship between the leader and followersThe employee provides services to the organization in return for moneyTransactional leadership is commonly used when the department intends to maintain things as they are (Lapeña et al, 2018)The role of the leader is to ensure that followers comply with pre-defined standards while the followers are passive The style is characterised by close supervision of employees, documentation, and focus on performanceTransactional leaders use tools like tangible rewards and punishment to motivate followers towards attaining the goal Expectations of a transactional leader Determine the goal: the leader determines what to be done, how it will be