Leading the IS Function Name Institutional affiliation Leading the IS Function Cross-departmental teamwork is crucial to the attainment of the organizations goals to avoid interdepartmental competition. Teamwork could be attained by having a clear mission, vision and goals to ensure that departments complement and not sabotage each others efforts. Many organizations are increasingly appreciating the importance of Information Technology (IT) to the overall success. However, few have managed to leverage the maximum benefits of technology because the goals of the IT are out of synchrony with the organizational goals (Coltman et al, 2015). McDonald is among the few companies that have successfully aligned their IT with the needs of the business. Businesses that survive over a long time are the ones that evolve to meet the needs of their customers (Van Der Zee De Jong, 1999). In 2015, the company identified the turnaround time as the major problem of the fast-food chain worldwide. The solution was to create a Just-in-Time (JIT) kitchen to ensure a faster speed of service. The new operation system demanded the alignment of the HR, IT and operations management. The IT identified the necessary hardware and software to achieve the JIT while the HR ensured that