Case Study Analysis: Global Shared Services Mcdonald's Corporation

Communications Challenges and Strategies Name LDR/531 Tutors Name Date Communications and group behavioural issues that might arise in an organization-hiring employees for their first job Newly hired employees require induction into the organisation. Induction is the process of supporting an employee to learn and know the organisation. The effectiveness of the induction process has a significant impact on the productivity of the new employee. Employees hired for their first job require induction not only to introduce new members to the organisation and its corporate culture but also to empower the employee and integrate them in an organisational community they have never experienced before (Wanous Reichers, 2000). Failing to put into context the newcomers prior experiences may lead to issues relating to imposed assumptions. Imposed assumptions are assumptions the organisational management may hold regarding the newcomer. Such assumptions may be true or erroneous. A typical newcomer induction process assumes that newcomers will become members of a uniform organisational culture and therefore induction is tailored to acculturation, compliance and standardisation. Little effort is put into what the newcomer feels about the organisational culture. McDonalds case study shows that success in developing leaders requires commitment to providing opportunities, nurturing talent and developing leaders.