Assignment 2: Management At A Company

Assignment 2: Management at a CompanyName:Institution:Date:Evaluate two (2) key changes in the selected company's management style from the company's inception to the current day. Indicate whether or not you believe the company is properly managed. Provide support for your position.The first change in Zappos management style was from leadership management style in 1999 under the founder Nick Swinmurn to participatory management style in 2000 under Tony Hsieh. Participatory management style is based on the belief that the worker can be involved and make a contribution to the design of their job. As a customer focused company employees are given a free reign to provide service with nothing scripted. This management style and work place culture involved no barriers but rather encouraged connection between the management and the employees and connection amongst the employees. The management style in this phase aligns to Denning’s five key shifts in management (Denning, 2011). These areAlign entire organization towards exceptional customer value and serviceEnable organizational innovation by empowering employeesSet short term customer focused goals.Change focus from shareholder value to customer and social valuesCommunicate in a way that focuses on authenticity and empowermentThe second change