Bus 4101 Evaluating An Organization?s

Introduction:Kawasaki breathes a quality culture .Kawasaki was founded by Shozo Kawasaki in the year 1878 as the Kawasaki Tsukiji Shipyard in Tokyo. From dockyard to heavy industry and to aircraft body building the Kawasaki group has continuously innovated and engineered designs. The first Kawasaki motor cycle was built in the year 1961. In 1969 Kawasaki Dockyard, Kawasaki Rolling Stock Manufacturing and Kawasaki Aircraft merged into one giant corporation, Kawasaki Heavy Industries, Ltd., to compete in the global market. Kawasaki group has spearheaded many a strategy in the production and process modules and has been a leader unparalleled in almost all prospects of the heavy and motorcycle industry.Operating philosophy:Kawasaki values customer’s requirements, constantly innovates and adapts itself to new technology innovations; Kawasaki relentlessly pursues originality and innovation which is the hallmark of leadership. The Kawasaki group is committed to delivering high quality products and services with strict safety requirements and highest standards of safety. The trust that it has built with community and customers has inspired loyalty among all stakeholders. The operating philosophy is continuous innovation and high levels of customer satisfaction and delivery through quality management in all functions of Kawasaki, product and service.Objectives:The three pillars of strategy of enhancing