What are the major attributes of health care quality? (Select all that apply.) a. Conforms to standards b. Sound decision making c. High acuity patients d. Low health care costs e. Identifies adverse events {Ans: -Conforms to standards -Sound decision making -Identifies adverse events Major attributes of health care quality include conformation to standards set by regulatory agencies, sound decision making regarding care, and identifying potential adverse events. High acuity of patients does not contribute to quality health care, because the care demand is increased, and low health care costs mean fewer services may be available.}When providing end-of-life care, the nurse knows it is essential to carry out which action? a. Tell the patient what he might like to hear to relieve anxiety. b. Begin making health care decisions for the patient. c. Provide the patient with the nurse's personal opinions. d. Offer unconditional support for the patient and family. {Ans: Offer unconditional support for the patient and family. Two major roles of a nurse caring for a dying patient are: (1) providing accurate information regarding the disease process and treatment options and (2) offering support for the patient and family without interjecting personal opinions.}The nurse is preparing