Fletc Bop Actual Final Exam With Complete Questions With Answers Latest Updated 100% Verified Solutions

FLETC BOP ACTUAL Final EXAM WITH COMPLETE QUESTIONS WITH ANSWERS LATEST UPDATED 100% VERIFIED SOLUTIONS (ALREADY GRADED A+)(2024-2025) Intervene, take responsibility for resolving the situation, Get both sides of the story What responsibilities do correctional workers have to keep conflicts from escalating? Maintain eye contact, Attentive posture positioning and body language Follow the speaker verbally You silence effectively What are the four main points to remember about communicating attention while you listen? Sit or lean forward, Keep still, Be aware of the look on your faceYour overall body language makes a big difference and encouraging someone to talk to you what are some key things to remember? Paraphrasing and reflecting What techniques is involved in responding During the convo When does paraphrasing occur? At the end of the conversation When does summarizing occur? Rephrasing the message in your own words What is paraphrasing? Deals with emotions What is reflecting? Way to go about getting information from someone What is probing?Identify an area that needs to be explored further Use open-ended questions and statements to probe for additional information What are the do's in probing? A brief statement highlighting the main points of discussion in feeding them back to the other