Module 7-2 Final Project Milestone Three: Training (First Ha

Module 7-2 Final Project Milestone Three: Training (First Half)IT 520: Technical Communications Southern New Hampshire University 08:39:15 GMT -05:00Module 7-2 Final Project Milestone Three: Training (First Half)IntroductionStatement of ProblemThe Director of Sales, Chip Bryant, provided a breakdown of the happenings in the company and improvements to better internal business processes. One example is is during a staff meeting multiple employees stated customers’ orders are not being delivered on specific date and time as promised by BOLD Flash sales team member.Project ObjectiveThe Technical Communications team provided a training guide on the new S.O.P. for which departments’ communication and collaborations between each other, i.e., Manufacturing, R&D, Technical Support, Marketing, and Sales.“One reason that conflicts occur is because people do not know what to expect or what is expected of them. (Gerson & Gerson, 2018)” This guide will be given by handouts and manager lead training seminars as their support is vital to their sales associates and thus the customer. To supplement handouts outlining this training will be given since mixed audience on hands on, visual, oral, etc. learner.This S.O.P. will be placed in the new hire training manual, in which a walkthrough will be given during the first week