HAI's {Ans: hospital acquired infections, 1 in 25 pts. 648,000 pts in acute care develop HIA's, 75,000 with HIA's die (ex; central-line associated, C diff. pneumonia, surgery site infections, MRSA, UTI)}5 tiers of Maslow's Hierarchy of needs {Ans: physiological needs safety needs love and belonging self-esteem self actualization}health promotion {Ans: the process of enabling people to increase control over and to improve their health}angel of mercy {Ans: religion based and shows nurses as self-sacrificing, moral and noble}justice {Ans: the nurse needs to be impartial and fair to each patient}healthy people 2020 goals {Ans: improve health priorities and awareness and understanding of the progress involving health, disease and disability apply measurable health goals at the local, state and national level apply the best practices to strengthen policies and improve health practice identify the need for research, evaluation and data collection of health disparities}