(Political Challenges) political instability {Ans: includes riots, revolutions, civil disorders, and frequent changes in government}what 3 things shape individuals' value systems? {Ans: personal needs, family influence, religious background}technical skills are more relevant in ______ level management {Ans: lower}masculinity vs. femininity {Ans: masculinity: preference for achievement, heroism, assertiveness, work centrality (with resultant high stress), and material success femininity: reflects the values of relationships, cooperation, group decision making, and quality of life}in a bureaucratic organization, you should manage on what basis? {Ans: impersonal, rational basis}systems thinking {Ans: ability to see the distinct elements of a situation as well as the complexities; opposite of work specialization}