What are the components that make up the investigation process? {Ans: Inquiry, verification, comparison}Covers for all types of property, when surrendered away from the premises as a result of a threat to do bodily harm to the insured or an employee, or to a relative or invitee of either, who is (or allegedly is) being held captive. This is defined as: A. Extortion B. Surrendered Property C. Client's Property D. None of the Above {Ans: A. Extortion Also triggered by threats to damage the premises or property within the premises.}Under Mechanical Breakdown Coverage, new cars are eligible for service up to: A. 36 Months/36,000 Miles B. 24 Months/36,000 Miles C. 12,000 Months/12,000 Miles D. 12 Months/36,000 Miles {Ans: A. 36 Months/36,000 Miles Used vehicles: 12 Months/12,000 Miles}All of the following are requirements for the "Code of Ethics," except: A. Adjusters should not give legal advice B. Adjusters may negotiate with a claimant who is represented by an attorney C. A witness who requests a copy of a statement given must be provided with one D. Adjusters will keep an unprejudiced and open mind {Ans: B. Adjusters may negotiate with a claimant who is represented by an