Taft-Hartley Act (Labor Mgmt Relations Act) {Ans: Established a code of conduct for unions who represent employees under the law; prohibited unions from engaging in unfair labor practices similar to the prohibitions already placed on employers in the NLRA, specifically, coercion, discrimination against non-union workers, refusing to bargain, excessive membership fees and other practices were made unfair practices under the law}Pulse Surveys {Ans: Frequent, short questionnaires used to solicit anonymous employee feedback}2 Types of Mediation {Ans: Facilitative and Evaluative}Criteria for Unit Determination {Ans: -Community interest of employees -Prior bargaining history and prior union organization -Potential effect on the efficiency of employer operations -Effect of over-fragmentation}Meet and Discuss {Ans: Parties meet to discuss proposals by the union, but the final authority rests with the employer}Memorandum of Agreement (MOA) {Ans: Written between two or more parties indicating a joint cooperative effort to achieve an agreed upon goal or objective.}