Mission {Ans: Deliver exceptional Asian dining experiences by building an organization where people are inspired to better the lives.}2020 Vision {Ans: Be recognized as a world leader in people development to become loved by our guests}Who is under Direct Labor {Ans: Associates}Intensity {Ans: Be all-in for highest engagement and execution, NOW!}Values {Ans: •Proactive •Respect/Win-Win •Growth •Great Operations •Giving}What is Fixed Cost {Ans: Uncontrollable, won't affect bonus.}