Customer Focusedwhy companies should define themselves by the benefits they offer rather than by
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the products they sell
Why part of our brains (the mesolimbic dopamine system) makes it difficult to keep a consistent customer focus?
The four components (P's) of the marketing mix
Product
Price
Place/Distribution
Promotion
Which of the 4 P's are easiest to change
Which of the 4 P's are the hardest to change
What are
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