Patient-Centered Care {Ans: Care decisions based on knowledge of: -patient values -beliefs -preferences}Teamwork & Collaboration {Ans: -how well h.c.p. work together accounts for 70% of health care errors, yet nurses and drs have few edu experiences together -a health professional who develops emotional intelligence can apply their strengths to foster effective team functioning}Patient-Centered Care is good because... {Ans: -Pts/families treated w respect/honor -included as partners in care -treated as safety allies}Safety {Ans: Effort to minimize risk of harm to pt/providers}Informatics {Ans: is a thread through all the competencies to help manage care through documentation: electronic health records, decision support tools, and safety alerts}Quality Improvement {Ans: -Spirit of inquiry promotes a practice attitude of continuously improving care -Nurses use these tools, informatics to seek evidence/measure care outcomes, and benchmark data to assess current practice}