Mssc Cla Exam Terms Correct Questions And Answers!

Radio frequency identification (RFID) {Ans: A system using electronic tags to store data about items. Accessing these data is accomplished through a specific radio frequency and does not require close proximity or line-of-sight access for data retrieval.}Six Sigma {Ans: A methodology that furnishes tools for the improvement of business processes. The intent is to decrease process variation and improve product quality.}Supply chain {Ans: The global network used to deliver products and services from raw materials to end customers through an engineered flow of information, physical distribution, and cash.}Internal audit {Ans: An audit conducted by someone from within the company or department.}Customer relationship management (CRM) {Ans: A marketing philosophy based on putting the customer first. The collection and analysis of information designed for sales and marketing decision support (as contrasted to enterprise resources planning information) to understand and support existing and potential customer needs.}Stock {Ans: 1) Items in inventory. 2) Stored products or service parts ready for sale, as distinguished from stores, which are usually components or raw materials.}