D. Exclusions. The DICE method reminds a claims professional to check declarations, insuring agreement, conditions and exclusions. {Ans: Tonya is a claims representative tasked with determining whether coverage applies to a new claim. To ensure that she considers all facets of the claim, she uses the DICE method, which stands for declarations, insuring agreement, conditions and Select one: A. Extras. B. Endorsements. C. Encumbrances. D. Exclusions.}D. A medical malpractice claim. Claims-made forms are most often used for environmental, medical malpractice and directors and officers' policies. {Ans: Although most policies are occurrence forms, covering claims that occur during the policy period, some are claims-made forms. Which one of the following types of loss is most likely to involve a claims-made form? Select one: A. An automotive collision claim. B. A homeowners liability claim due to a slip and fall. C. A homeowners claim due to storm damage. D. A medical malpractice claim.}A. Open-ended Open-ended questions can be used to clarify an interviewee's statements. {Ans: When Mehmet interviews witnesses as part of his claims investigation, he asks different types of questions based on need, such as open-ended, direct, indirect, and leading. Which type of question should Mehmet ask when