Telus Voiceprint Case Study Guide Graded A+

Voiceprints {Ans: Characteristics of a person's voice considered as personal information.}Vitiation of Consent {Ans: Threats of disciplinary measures can invalidate consent under PIPEDA.}Instances of Collection without Consent {Ans: Court's examination of instances where personal information can be collected without consent.}Labour Law Dispute {Ans: Issue of disciplinary measures considered a dispute under labour law.}e.Speak {Ans: Technology used by TELUS for remote access to internal computer network.}Reasonable Use of e.Speak {Ans: Court's agreement with OPC on the reasonable use of e.Speak technology.}