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CIA Triad - availability {Ans: Availability - information I readily accessible to authorized users}SMART Methodology {Ans: Specific/simple - clear definition and is actionable, relevant, and trending Manageable - objective, independently verified and obtainable Actionable - reveals potential problems that can be fixed and helps drive improvement Relevant/results oriented - ensures metrics are determined within context of your organization Timely - trending allows tracking over time for comparisons}(a) Privacy Vision or Mission statement should communicate: {Ans: (i) you are meeting any legal requirements (ii) you are protecting their interests}biased sample improper metric {Ans: completely excludes certain elements from data population thus providing only a partial set of data & leading to false assumptions}Sustain {Ans: -Monitor -Audit -Communicate}intentional deceit improper metric {Ans: data is knowingly & purposely omitted that may have detrimental effect on the metric or metric owner}