Business Studies Already Passed

Lateral Thinking {Ans: Thinking differently to try and find new and unexpected ideas, such as by using DE BONO'S SIX Thinking Hats}The Business Cycle {Ans: the fluctuations in the level of economic activity over a period of time}Franchise {Ans: The right given by one business to another to sell goods or services using its name}customer satisfaction {Ans: measure of how much products and services meet customers' expectation}Job description {Ans: document describing the duties of a worker and his/her status in the organisation}venture capital {Ans: is finance that is provided to small or medium sized firms that seek growth but may be considered as risky by typical share buyers or other lenders}