Lean Six Sigma Black Belt Study Guide Rated A+

Define (DMAIC) {Ans: The process improvement GOALS that are consistent with customer demands & enterprise strategy. First asks leaders to define core processes. It is important to define the selected project scope, expectations, resources & timeliness. Identifies specifically what is part of the project & what is not, & explains the scope of the project. Many times the first passes at process documentation are at a general level. Additional work is often required to adequately understand & correctly document the processes.}Yellow Belts (Implementation Roles) {Ans: Are employees who have been trained in Six Sigma techniques as part of a corporate-wide initiative, but have not completed a Six Sigma project & are not expected to actively engage in quality improvement activities.}Tools (CONTROL) {Ans: - Control Charts - Flow Diagrams - Charts to compare before & after such as Pareto Charts - Quality Control Process Chart - Standardization}Lean Concepts (original seven muda) {Ans: Seven muda = Deadly wastes (identified by Toyota are): 1) OVERPRODUCTION (production ahead of demand) 2) TRANSPORTATION (moving product that is not actually required to perform the processing) 3) WAITING (waiting for the next production step) 4) INVENTORY (all components, work-in-progress & finished product not