Devoted Agent Certification Exam 2024

Which of the following is a main component of our model of care? -All of these -Provider network -Quality of performance and improvement -Population description -Care coordination {Ans: All of these}In what situation is an agent representing Devoted Health required to review the entire summary of benefits during a compliant sales presentation to a prospect... -Only when the prospects requests it to be reviewed in its entirety. -Only during seminar presentations but not during one-on-one presentations. -On every sales presentation. -Only if the the prospect has additional questions after the Sales Agent reviewed the Benefits-at-a-Glance. {Ans: On every sales presentation.}What are the different plan options offered by Devoted Health? -HMO, PPO, DSNP, Medicare Supplements -C-SNP, D-SNP, PPO, PFFS -PPO, PDPs -HMO, PPO, DSNP, CSNP, HMO MA-only, PPO MA-only {Ans: HMO, PPO, DSNP, CSNP, HMO MA-only, PPO MA-only}On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1. He wants to know if and when he should change his Devoted Health plan. What should Jackie tell him? -He must disenroll from his Devoted plan