MSgt Ryan says, "This tool can help you recognize which processes are useful and those that are not. It is used to find out the needs of a stakeholder." MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems? {Ans: Voice of the Customer}This step is not about asking yes or no, but rather, how the goal will be achieved. You should ask questions such as, "Do we have what we need to achieve success?" And, if not "What are we missing?" This statement BEST describes which of the following steps of the SMART Goals criteria? {Ans: Actionable}This step is used by asking the question, "What defines success?" Some answers may be simple, while others may require data. Regardless, the answer to the question must appropriately reflect success. This statement BEST describes which of the following steps of the SMART Goals criteria? {Ans: Measurable}This is a systematic approach for productivity, quality, and safety improvement in all types of areas. This statement BEST describes which of the following process improvement tools used to see countermeasures through? {Ans: Six S}listening to feedback or considering what end users are saying about a product