Chapter 13 Test Bank, Chapter 14 Test Bank |244 Questions| With Correct Answers.

Which of the following leadership theories uses a decision tree to determine the appropriate level of participation by subordinates in decision making? a. Fiedler's contingency theory b. Blake and Mouton's leadership grid c. path-goal theory d. Vroom-Yetton-Jago's normative decision model e. trait theory {Ans: D}According to management expert Bill Roche, results from goal setting can virtually be guaranteed, but only if "you have first won the hearts and minds of your workers. When they are on board with the goal—they agree that it is important and can be done—you really will get dramatic improvement." Roche is describing ____. a. goal recognition b. goal congruity c. goal specificity d. goal difficulty e. goal acceptance {Ans: E}In terms of simplicity and effectiveness, which of the following reinforcement schedules may be the best choice for managers? a. continuous b. fixed ratio c. variable ratio d. fixed interval e. intermittent interval {Ans: A}The goal of the Apollo moon flight was to put a man on the moon. According to Charles Garfield, who worked at NASA on the Apollo mission, the flight was off-course 90 percent of the time between here and the moon. But Apollo used ____ that allowed it to