Apco Cto 6 - All Quizzes/final 87 Practice Test With Answers| Updated 2024

The commitment to __________ is based on principles to deliver services to persons equally and to value individuals both in the agency and in the community. {Ans: diversity}In the communications cycle, the person who initiates the communication (CTOs in most training situations) is referred to as the __________. {Ans: sender}According to the text, in adult learning it is best to teach using a mix of visual, auditory, reading/writing, and kinesthetic instruction methods. {Ans: True}Training files should be considered developmental and confidential and kept separate from __________. {Ans: personnel files}The __________ provides immediate, accurate and objective feedback to the trainee for each individual operational shift. {Ans: Daily Observation Report (DOR)}According to the text, which of the following is NOT a tip for active listening? {Ans: Offer counterarguments}During __________ Learning, the learner is assigned a problem, identifies what they need to know, then learns and applies it to solve the problem. {Ans: Problem-Based}Paraphrasing restates the essence of the information in the listener's own words. {Ans: True}Liability exposures for public safety agencies typically revolve around issues where the service and __________ provided did not meet the expectations of the public. {Ans: standard of care}According