Wellcare Act Mastery Exam Correct 100%

Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? {Ans: All of these}Which of the following statements about completing telephonic enrollments is FALSE? {Ans: Must include most of the required elements necessary to complete the enrollment.}When enrolling a D-SNP beneficiary, be sure to verify plan enrollment eligibility and that the Medicare Savings Program (MSP) level is eligible for the requested plan. {Ans: T}At the end of this course, there will be a Mastery Exam. Agents must achieve a passing score of 85% or higher to successfully complete this course. {Ans: T}Agents may be investigated after being suspected of noncompliant activity reported through a: (Select all that apply.) {Ans: a. Complaint Tracking Module (CTM) c. Grievance d. Secret Shop Finding}CVS Caremark Mail Order will be in-network for 2024. {Ans: F}Wellcare's _____ plan is designed for Low-Income Subsidy members. {Ans: Classic}Providers may create co-branded marketing pieces using the Wellcare name and logo, as long as they are using the current, approved logo. {Ans: F}With the Pharmacy Benefit Manager (PBM) migration to Express Scripts effective 1/1/2024, existing members can continue to use their current ID card