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Download DocumentPareto diagramms help the project manager:
A. Focus on the most critical issues to improve quality.
B. Focus on stimulating thinking.
C. Explore a desired future outcome.
D. Determine if a process is out of control.
{Ans: A. ?}
All of the following are parts of the Perform Quality Control process EXCEPT:
A. Pareto diagrams and process maps.
B. Inspection and histograms.
C. Control charts and cause and effect diagrams.
D. Cost of quality and checklists
{Ans: D. Cost of quality and checklists
Cost of quality is only used in the Plan Quality Management process. It involves looking at what the costs of conformance and nonconformance to quality will be on the project and creating an appropriate balance.}
A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to dicsuss the quality of the project. The project schedule has been compressed, and the CPI is 1.1. They have worked hard
as planning must be completed on the project.}Quality is:
A. Meeting and exceeding the customer's expectations.
B. Adding extras to make the customer happy.
C. The degree to which the project meets requirements.
D. Conformance to management's objectives.
{Ans: C. ?}
You are asked to select tools and techniques to implement a quality assurance program to supplement wxisting quality control activities. Which of the following would NOT be appropriate fot this purpose?
A. Statistical sampling
B. Focus groups
C. Pareto diagrams
D. Quality audits
{Ans: B. Focus groups
Focus groups are a tool of the Collect Requirements process, and would not be useful in the Perform Quality Assurance process.}
A project manager is determining the factors that might influence specific quality variables. He has chosen to analyze the color/size combination that will contribute most to the functionality of the new product. In what part of the quality managment process is the project manager involved?
A. Control Quality
B. Plan Quality Management
C. Quality Analysis
D. Perform Quality Assurance
{Ans: B. Plan Quality Management
Notice the question says "will" contribute? The situation is looking forward. The project manager is involved in the design of experiments, which is included in the Plan Quality Management process.}
All of the following are tools of Plan Quality Management EXCEPT:
A. Cost of quality.
B. Cost-benefit analysis.
C. Benchmarking.
D. A quality audit.
{Ans: D. A quality audit.
Cost-benefit analysis, benchmarking, and cost of quality are tools of Plan Quality Management. A quality audit is a tool used in the Perform Quality Assurance process to confirm that quality policies and procedures are being followed.}
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