A1 Revision Already Passed

Favourable variance {Ans: When costs are lower than expected or revenue is higher than expected}communication {Ans: The imparting or exchanging of information or news}industrial dispute {Ans: A disagreement between an employer and its employees, usually represented by a trade union, over some aspect of the terms and conditions of employment}random sampling {Ans: a method of sample selection that gives each person in a group the same chance of being selected}job design {Ans: The process by which managers decide how to divide tasks into specific jobs}consumer goods {Ans: goods normally sold from businesses to consumers B2C in retail shops and requires different marketing strategies to industrial goods}redundancy {Ans: when a specific job is no longer required}shareholders {Ans: Investors who purchase shares of stock in a corporation.}Empowerment {Ans: giving employees the authority to correct a problem without first checking with management}laissez-faire leadership {Ans: A leadership style that leaves much of the business decision-making to the workforce - a 'hands off' approach and the reverse of the autocratic style. can be high risk}Dividends {Ans: Company's share profits to the shareholders based on the corporation's performance.}quota sampling {Ans: An interviewer or researcher