Business Leadership Exam Review Questions With Correct Answers Rated 100% Correct!!

3 types of control: feedforward controls {Ans: - occurs prior to work (training) - requires proactive management ex. McDonald's specification for its burger bun supplier}Leadership Styles: Democratic {Ans: acts independently with a "command and control" authority; uninvolved with employees.}what is the definition of a bureaucracy? {Ans: strict formal type of business with lots of rules and no teamwork - very old school}3 levels of management {Ans: Top Manager: responsible for making primary decisions within a company. Sets goals & monitors the competition. Ex. A CEO Middle Manager: managers just below senior admins. In charge of a certain department/division. Ex. HR Manager or principal Team Leaders/Supervisors: in direct contact with operative employees. In charge if frontline employees. Ex. Shift supervisor}What is contingency planning? {Ans: identifies alternative courses of action when things go wrong}The two views of ethics can be defined as: {Ans: Cultural Relativism: suggests there is no one right way to behave; ethical behaviour is determined by its cultural context. Universalism: suggests ethical standards apply absolutely across all cultures.}Define empowerment {Ans: the process through which managers enable and help others gain power and make decisions}3 types of control: feedback control {Ans: -