Midterm Exam Questions And Answers- Greenville Technical College

4 Functions of Management (POLC) {Ans: 1. Planning: the process of setting objectives and determining what actions should be taken to accomplish them 2. Organizing: the process of assigning tasks, allocating resources, and coordinating work activities 3. Leading: the process of arousing peoples' enthusiasm to work hard and direct efforts to achieve goals 4. Controlling: the process of measuring work performance and taking action to ensure desired results}Needs Theories {Ans: Need Theories: focus on individual needs - physiological, social, or psychological deficiencies - that we want to reduce or eliminate - the premise of needs theories is that motivation results from our attempts to satisfy important needs - needs theories focus us on remembering that people act and interact with others in ways to help them satisfy their diverse personal needs and preferences Maslow's Hierarchy of Needs: identifies five levels of individuals needs 1. Self-Actualization 2. Esteem Needs 3. Social Needs 4. Safety Needs 5. Physiological Needs Alderfer's ERG Theory: abandons Maslow's strict hierarchy and contends that more than one of these needs may be active at the same time 1. Growth (self-actualization, self-esteem) 2. Relatedness (social) 3.Existence (safety & physiological)}Innovation {Ans: Innovation: the process of taking