Ost 553 - Teamstepps Event Flashcards (4 Questions On Exam)

This is an informal information exchange session designed to improve team performance and effectiveness through lessons learned and reinforcement of positive behaviors {Ans: Debrief (Reviewing the team's performance)}This is referred to as information provided to team members for the purpose of improving team performance {Ans: Feedback}The DESC script is a constructive approach for managing and resolving conflict. What does the DESC script stand for? {Ans: D = Describe the specific situation or behavior; provide concrete data E = Express how the situation makes you feel/what your concerns are S = Suggest other alternatives and seek agreement C = Consequences should be stated in terms of impact on established team goals; strive for consensus}______________ is an evidence-based framework to optimize team performance across the health care delivery system. {Ans: TeamSTEPPS}What does the "STEP" acronym for situation monitoring stand for? {Ans: S - Status of the patient T - Team members E - Environmental conditions P - Progress toward the goal}Feedback should be: __________ - given soon after the target behavior has occurred ___________ - focuses on behaviors, not personal attributes __________ - relates to a specific task or behavior that requires correction or improvement Directed toward