During the design of the ITS app, how would you manage the expectations and ownership of the product by the stakeholders? {Ans: 1 Involve stakeholders in the design process 2 Adequate and timely training before the product is released 3 Clarify the expectations of the stakeholders so that everyone understands the requirements (use focus groups) 4 Provide regular updates throughout the development process 5 Host regular meetings with stakeholders to assess their satisfaction}Apply activities in a typical lifecycle model to library system {Ans: A) Establishing requirements: librarians and library users' needs should underpin the subsequent design, e.g. what would users like to be able to view online in the library catalogue? B) Designing alternatives: after data gathering regarding the needs, the interaction designer should compile a conceptual design that shows the various activities (lending a book, returning a book, browsing the catalogue, etc.) and the relations between these facilities. C) Prototyping: the programming team could be asked to design examples of the various screens for the planned system (without) any functionality, e.g. a nonfunctional collection of screens that demonstrate how a student will lend a digital book from the Unisa library. D) Evaluating: users can be asked to