mental model {Ans: team members knowledge and beliefs about how the work gets done}Self-monitoring {Ans: a personality trait that measures an individual's ability to adjust his or her behavior to external, situational factors.}interactionist view of conflict {Ans: the belief that conflict is not only a positive force in a group, but also an absolute necessity for a group to perform effectively}Hygiene factors {Ans: factors such as company policy and administration, supervision and salary that when adequate in a job, placate workers. When these factors are adequate, people will not be dissatisfied}Bounded rationality {Ans: a process of making decisions by constructing simplified models that extract the essential features from problems without capturing their complexity}traditional view of conflict {Ans: the belief that all conflict is harmful and must be avoided}role expectation {Ans: how others believe a person should act in a given situation}Femininity {Ans: indicates little differentiation between male and female roles. A high rating indicates that women are treated as the equals of men in all aspects of society}Masculinity {Ans: favors traditional work roles of achievement, power and control. Societal values are characterized by assertiveness and materialism}group think {Ans: a phenomenon