Texas Defensive Driving Certification Test (2024) || Questions & Answers (100% Verified)

How many certificates does a student taking DD for a traffic citation get? {Ans: 2- one for the court and the other for their insurance company}What do we do if a student contacts us and says they never received their certificate, but their tracking number shows that the package was already shipped? {Ans: Send the certificate again free of charge. Ask if using their selected shipping method is okay. If you're trying to meet a customer's deadline, upgrade to the necessary shipping option for free so they get it on time. Ask for a different address to avoid this happening again.}How can students track their certificate in the mail? {Ans: We email them a tracking number when we mail out their package if they purchase an expedited shipping option. Standard Shipping does not include a tracking number.}How long is DD? {Ans: 6 hours (including a 1 hour break)}What will make you ineligible to take DD? {Ans: You were charged for: Reckless driving Overtaking a school bus loading or unloading Speeding 25 miles or more over the speed limit Failure to exchange information and render aid at the scene of an accident Violations in construction zones