Nc Blet Le Communication & Information Systems Questions And Answers Already Graded A

Accuracy {Ans: make sure the information you broadcast is correct, be exact in location, description etc.}"10" means (in ten codes) {Ans: an alert that a message is to follow}J {Ans: JOHN}I {Ans: IDA}Rear end clipping {Ans: unkeying the mike before you are through talking}RULE number 1-3 (important) {Ans: DONT TAKE IT PERSONALLY}U {Ans: UNION}Where (5 Ws) {Ans: Location of the incident and caller are ALWAYS the first question}ABCs (3) {Ans: Accuracy, Brevity, Clarity}B {Ans: BOY}When using police ABCs you must {Ans: never use "made up" words never substitute words use proper ABC and spelling}what is the number after 10 in ten codes? {Ans: the message}O {Ans: OCEAN}W {Ans: WILLIAM}Dealing with people over the telephone becomes a serious exchange; the object is to _______ & _______ {Ans: Protect and serve}A {Ans: Adam}Flexibility {Ans: dealing with a variety of people from many different backgrounds and needs will take a lot of skill and practice}Every caller, whether emergency or non-emergency must be viewed as a ? {Ans: Customer}Clarity {Ans: clear distinct voice DONT mumble, talk low, or high pitched}Brevity {Ans: make all conversations