The dynamic new workplace of the 21st century is characterized by: A. A highly competitive global economy, driven by innovation and technology, that has created both unparalleled opportunities and unprecedented uncertainties. B. Smart people and smart organizations creating their own futures. C. Progressive companies sharing an important commitment to people D. All of the above. E. None of the above {Ans: } DThe best employers share all of the following characteristics EXCEPT: A. They have high performance expectations. B. They provide employees with both valued rewards and respect for work-life balance. C. They are extremely good at attracting and retaining talented employees. D. They excel at fully utilizing employees' talents and valuing their contributions. E. They excel at exploiting the natural environment. {Ans: } E__________ are successful because they are better than their competitors at gaining extraordinary results from the people working for them. A. North American companies. B. Japanese companies. C. High technology companies. D. High-performing companies. E. Companies that embrace diversity. {Ans: } D__________ introduces a person to the concepts, themes, and directions that are consistent with career success and organizational leadership in today's high-performance work settings. A. The study of workforce diversity. B. The study of management.