CHAPTER 7TRAINING AND DEVELOPMENTTRUE/FALSE1. If employees consistently achieve their productivity objectives, it might be a signal that training is needed.ANS: F PTS: 1 REF: p. 294 OBJ: 7-2 TYPE: K2. Training is oriented towards broadening employees' individual skills for future responsibility.ANS: F PTS: 1 REF: p. 292 OBJ: 7-1 TYPE: K3. By far the greatest proportion of training is spent on rank-and-file employees and their supervisors.ANS: T PTS: 1 REF: p. 292 OBJ: 7-1 TYPE: K4. The systematic approach to training involves (1) needs assessment, (2) program design, (3) implementation, and (4) evaluation.ANS: T PTS: 1 REF: p. 293 OBJ: 7-1 TYPE: K5. The goal of training is to contribute to the organization's overall goals.ANS: T PTS: 1 REF: p. 293 OBJ: 7-1 TYPE: K6. Competency assessments have been adopted extensively in the health care industry.ANS: T PTS: 1 REF: p. 297 OBJ: 7-2 TYPE: K7. The three different types of training needs assessment are organizational analysis, job knowledge analysis, and person analysis.ANS: F PTS: 1 REF: p. 295 OBJ: 7-2 TYPE: K8. Performance appraisals are generally a good mechanism in determining why employees are not meeting the firms expectations when conducting person analysis.ANS: F PTS: 1 REF: p. 299