Isds 3115 Quality Is Mostly The Business Of The Quality Control Staff

Quiz #31. Quality is mostly the business of the quality control staff, not ordinary employees.False2. A cause-and-effect diagram helps identify the sources of a problem.True3. Which of the following is NOT one of the major categories of costs associated with quality?a. internal failure costsb. external failure costsc. prevention costsd. appraisal costse. None of the above; they are all major categories of costs associated with quality.Answer: E4. Which of the four major categories of quality costs is particularly hard to quantify?a. internal failure costsb. prevention costsc. appraisal costsd. external failure costse. None is hard to quantifyAnswer: D5. A manager tells her production employees, "It's no longer good enough that your work falls anywhere within the specification limits. I need your work to be as close to the target value as possible."Her thinking is reflective of:a. internal benchmarking.b. Taguchi concepts.c. process control charts.d. Six Sigma.e. ISO 9000.Answer: B6. When sample measurements falls inside the control limits, it means that:a. the process limits cannot be determined statistically.b. the process output exceeds the requirements.c. the process output does not fulfill the requirements.d. if there is no other pattern in the samples, the process is in control. .e. each unit manufactured is good enough to