Lp1 Assignment: The Importance Of Customer Service Relations

LP1 Assignment: The Importance of Customer Service RelationsThe human factor is one of the major factors curbing air travel. The increased population has resulted in the scrabble of the available resources and opportunities. Air travel does not have flat-rate connections; paradoxically, poor countries should be where the cost of travel is the highest. Air travel is still expensive and heavily taxed in those countries. The economic imbalance in various countries poses the risk of uniformities unless diversity is assured.Air travel in the recent past has advanced in technology, which has helped sustain a large number of people. Since the invention of airplanes, it has taken ages to create the basis of collective intelligence. However, global threats like terrorism, hijacking, and other acts of violence have resulted in a significant decrease in travel over the last decade. People are wary of travel and they choose alternative ways to reach their destinations (Graham, 2013). Air travel has become too difficult, with longer lineups to go through security checks and the limitations on the number of liquids one can bring in a carry-on.Both the external and internal customers have become frustrated by the fact that there are increased ticket prices, reduced airline