Growing Managers: Moving From Team Member To Team Leader

Question 1 Analysis of case study through framework of motivation Expectancy theory of motivation explains the process through which an individual choses one behavior over the other. Expectation is the belief that performance will receive a reward if expectation is met. An analysis of ColorTechs Phoenix office case study will reveal the problem areas and the forces that are at play. As Richardson left Chicago office, she had high expectations that her new team in phoenix would break the sales ranks. This expectation was based on own performance as an individual and was without an understanding of the team and organizational culture in phoenix. This problem was complicated by her lack of preparedness for the new role as a team leader. Richardson did not obtain proper training on management and paperwork before she took up the job. Lack of preparation is indicated by her inability to understand team dynamics and prepare reports at her new office. It seems that Richardson did not acquaint herself with the behavioral expectation of her new office beyond learning the Spanish language. The team in the new office has a relaxed, almost casual approach to work but Richardson was used to formal approach to work.