Policy Consultation Memorandum Memorandum To: Al

Policy Consultation MemorandumNameInstitutionMEMORANDUMTO: All nurses and DoctorsFROM: Managing DirectorDATE: 7th July 2014RE: Implementation of Service Improvement for Healthcare Services This memo is to inform all members of staff the imperative need for improvement of healthcare services at this facility. In the five-year strategic plan for this organization, one of the key objectives was to ensure that services to all patients and customers are efficient and reliable to create a good identity for this organization as a top class facility for people of all walks who seek healthcare services. In order to achieve this goal, the management came up with various changes in the existing policy relating to service delivery and care to customers. The policy change relates the involvement of members of the facility in decision-making processes relating to service delivery. As such, it was important to change the policy to one, which fosters participation of members of staff to contribute to excellent service delivery in the facility. To implement this policy change effectively, it is important to understand that each and every individual can